Forum Discussion

Haz2901's avatar
Haz2901
Honored Guest
6 months ago
Solved

Another PTC v79 issue

For a while now if I try and click settings or files in navigator. Absolutely nothing happens. I have to click notifications then settings on left to get into Settings. Not found a way to open Files.

Been checking for 2 weeks now for an update that hopefully fixes it.

Can't say I've seen this mentioned, but then again, these forums aren't the best.

Is there a PTC reddit at all? Not just the usual reddits? 

  • Haz2901's avatar
    Haz2901
    5 months ago

    Little update. Since the latest os update today, all seems back to normal. All apps work, unknown sources is now back, and now have the instagram 3d ( which im quite impressed with ) 

4 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    5 months ago

    Hey Haz2901,

     

    Thanks for letting us know about this navigation issue. During this test period, user reporting is super helpful for us as we continue to make significant changes to our UI experience. 

    For now, if you haven't already, please submit a bug report and we will take this feedback into account! 

    • Haz2901's avatar
      Haz2901
      Honored Guest
      5 months ago

      Little update. Since the latest os update today, all seems back to normal. All apps work, unknown sources is now back, and now have the instagram 3d ( which im quite impressed with ) 

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager
        5 months ago

        Hi Haz2901. We are glad to hear that your issue has been resolved and everything is working perfectly on your end. If you do have any issues in the future feel free to contact us through our Meta Website. 

         

        We hope you have a great day ahead!

  • Tsukoden's avatar
    Tsukoden
    Honored Guest
    5 months ago

    Update 79 broke my Quest 3 forcing it into an infinite boot loop. After 2 hours with tech support, they asked me to ship it to them and then they would send me a refurbished replacement. I declined, processed the return through Amazon for reimbursement, and bought a new one which arrived in 2 days. Not configuring it until the device breaking bugs have been fixed.