Battery Charging Issue with Quest 3
I’m currently experiencing new issue: the battery is not charging beyond 30–35% for some reason. It hasn’t been long since I received a replacement Quest 3 due to a previous software issue, and now ...
Forum Discussion
Hi kdvrrl 🙂
you are right..... unfortunately, you are not the only one having problems to charge the headset.🙁
Some users reported that they were able to charge the headset by leaving it in sleep mode instead of turning it off.
Maybe this work for you, too.
i can no longer do anything because i can no longer charge it. it's at 0%. i've already tried other cables and a factory reset. it didn't help. It can't be that there are problems like this. it's the 2nd time I've had a problem with the VR glasses. Then, after a replacement, the warranty is not even extended although it is obviously a hardware and software problem. What if I get such problems due to Meta's inability. Should I just accept the damage? I haven't even dropped the VR or anything else. I'm very careful with it, but Meta's doing **bleep** and I'm supposed to take the blame. No, I definitely don't accept that. I already got new glasses from Meta because I had a software problem about a year ago and all I got was a white screen. But the warranty remains valid. I don't understand the logic behind it. New device new warranty normally.
New device new warranty normally.
If you get your money back and purchase a new device, you'll be covered by a new warranty.
A replacement device will still be covered by the original device's warranty.
This is always the case, not just with meta devices.😉
However, if you can no longer use your Quest due to a faulty update, reach out to support and be persistent....even if your warranty period has been expired.