Forum Discussion

Ram_Apple's avatar
Ram_Apple
Member
6 months ago
Solved

Black screen issue with World Desktop Editor

Hello,

I'm experiencing a problem with the World Desktop Editor. Since this morning, the application only shows a black screen upon launch, making it impossible to use.

It was working perfectly yesterday. I have already tried uninstalling and reinstalling the application, as well as deleting its folders, but the issue persists. 

  • Ram_Apple's avatar
    Ram_Apple
    6 months ago

    After looking on the forum, I saw I'm not the only one with this problem. The issue seems to be with the standalone build of the editor.

    That being said, I found a fix to help ( Thanks to DocFarkin). Instead of launching the standalone application, go to the Meta Quest Link app and download the version of the Horizon Desktop Editor from there. This version works correctly.

    EDIT : 
    -- This is for Dev Team --
    After checking the logs i noticed that The IPlatform service is trying to use the IAnalytics service before IAnalytics is initialized. This is triggered when the app fails to decrypt a cached OVR token and tries to log the event.
    You need to fix the service startup to ensure IAnalytics is initialized before IPlatform and it should resolve that issue. 
     

    UnboundServiceException: Type IAnalytics has no instance registered with services in root
     
    at Facebook.SocialVR.Core.Services.ServiceContainer.Get[T] () [0x00000] in <00000000000000000000000000000000>:0
     
    at Facebook.SocialVR.Core.Platform.OVRPlatform.get_Analytics () [0x00000] in <00000000000000000000000000000000>:0
     
    at Facebook.SocialVR.Core.Platform.OVRPlatform.GetCachedAccessTokenFromPlayerPrefsIfExists () [0x00000] in <00000000000000000000000000000000>:0

    [servicegraph] Service <IPlatform> startup tried to access <IAnalytics> via ServiceLocator, but that type has not been bound.
    The startup action for <IPlatform> is likely missing a dependency on <IAnalytics>

    2025-07-03 01:10:43Z 0 I [ovr] Found user access token stored in the player prefabs
    2025-07-03 01:10:43Z 0 E [ovr] Can't decrypt the token. Removing invalid token from the storage

1 Reply

  • Ram_Apple's avatar
    Ram_Apple
    Member
    6 months ago

    After looking on the forum, I saw I'm not the only one with this problem. The issue seems to be with the standalone build of the editor.

    That being said, I found a fix to help ( Thanks to DocFarkin). Instead of launching the standalone application, go to the Meta Quest Link app and download the version of the Horizon Desktop Editor from there. This version works correctly.

    EDIT : 
    -- This is for Dev Team --
    After checking the logs i noticed that The IPlatform service is trying to use the IAnalytics service before IAnalytics is initialized. This is triggered when the app fails to decrypt a cached OVR token and tries to log the event.
    You need to fix the service startup to ensure IAnalytics is initialized before IPlatform and it should resolve that issue. 
     

    UnboundServiceException: Type IAnalytics has no instance registered with services in root
     
    at Facebook.SocialVR.Core.Services.ServiceContainer.Get[T] () [0x00000] in <00000000000000000000000000000000>:0
     
    at Facebook.SocialVR.Core.Platform.OVRPlatform.get_Analytics () [0x00000] in <00000000000000000000000000000000>:0
     
    at Facebook.SocialVR.Core.Platform.OVRPlatform.GetCachedAccessTokenFromPlayerPrefsIfExists () [0x00000] in <00000000000000000000000000000000>:0

    [servicegraph] Service <IPlatform> startup tried to access <IAnalytics> via ServiceLocator, but that type has not been bound.
    The startup action for <IPlatform> is likely missing a dependency on <IAnalytics>

    2025-07-03 01:10:43Z 0 I [ovr] Found user access token stored in the player prefabs
    2025-07-03 01:10:43Z 0 E [ovr] Can't decrypt the token. Removing invalid token from the storage