Forum Discussion

Praisezo's avatar
Praisezo
Honored Guest
2 months ago

Boot looping in boot menu

So I had to factory reset my quest 2 and now after fixing it it has got stuck in the boot menu and doesn't boot past that menu, it always stays on and the only way to turn it off is threw the power off button in the menu, and if its plugged in it just turns it self back on. I can't even use software update tool to enter recovery mode or put the headset into sideload update cause it just boots back into USB update mode. Not even holding the power button to turn off or reboot/restart and power off will work cus it just turns back on. Please help!

Boot menu
bootloop
bootup
brick
quest2
recovery
software
Update

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    2 months ago

    Hello Praisezo,

     

    We see that you're running into some problems with being stuck in USB update mode, so we wanted to see what we can do to get you back to enjoying your headset again.

     

    Since you've already tried most of the steps we can suggest, we'd like to explore some other options. To do this, we'll need to ask for a few personal details, so we'd love to continue this conversation via private message.

     

    Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!