Forum Discussion
Hi, BrandWheati
We can help you get this changed so you can have the correct mobile number linked to your account.
So that we can do this, could you please send us a private message so we can gather some details from you.
Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Hope to hear back from you soon!
- DeepWorksDev2 months agoHonored Guest
Hey MetaStoreHelp META I am also having a similar issue, I sent you a message privately already.
- Choleni2 months agoMVP
Hi DeepWorksDev 🙂
It's better you contact support via email, chat or WhatsApp HERE.
Currently, sending PM MetaStoreHelp doesn't work.
- fastman.3867572 months agoExplorer
Hello. The manager of Meta,
I'm currently facing a problem. I can't log in to my original account ***@163.com. The password is correct, but I'm stuck at the step of receiving the SMS from the meta. This is because: ① I used a Chinese mobile number with +86 prefix, but I didn't receive the SMS sent by meta. Therefore, I can't log in to my initial account. ② Initially, I thought it was a password issue and changed the password. Now the PIN code is also useless. Please help me. I don't want my quest3 to become a brick. I can provide any of my purchase information, orders, and detailed mobile phone number. Please help me remove the double authentication for my account.😭😭😭
[edited for privacy - this is a public forum]