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King_Dr0xzY's avatar
King_Dr0xzY
Explorer
4 months ago

Can’t log into meta quest account

So I ever since I got my meta quest 2 I made this account but all the data was connected to my old phone which was broken and my meta quest 2 broke but a couple months ago I got a meta quest 3 and was able to log back in to the email that it was connected to and reset the password but it won’t let me long in without a recovery code or a code from my old phone number that I lost could anyone help me I really want my account back I spent so much money on it in games.

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    4 months ago

    Hi there King_Dr0xzY,

     

    We came across your post and would love to help out, please send us a private message so we can have a chat!

     

     Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    Looking forward to hearing from you soon!