Forum Discussion

Danny_06's avatar
Danny_06
Honored Guest
1 month ago

Cannot download some videos from the quest gallery

Im accessing the quest gallery on the website with this link https://www.meta.com/gallery/quest/.

I can see the photos and download most videos but there are a few that won't download at all, or that download but fail at some point with a status code of 500.

I really want to download these videos because I lost them recently.

I hope there is a way to fix this.

Meta Account

3 Replies

  • steve_40's avatar
    steve_40
    Consultant
    1 month ago

    Try downloading to your phone using the Meta Horizon+ app?

    • Danny_06's avatar
      Danny_06
      Honored Guest
      1 month ago

      I also tried there but it's the same thing.

  • fekaban's avatar
    fekaban
    Honored Guest
    24 days ago

    i also have the same issue with the code: HTTP ERROR 500
    Have you found any solution since im unable to edit my videos