Forum Discussion

joel.750193's avatar
joel.750193
Honored Guest
6 months ago
Solved

Cannot join any Workrooms

Starting this week my team has been unable to join our Horizon Workrooms. For everyone - immediately upon entering we are kicked out with a message that says something went wrong and have been disconnected.

  • Shmapps's avatar
    Shmapps
    5 months ago

    Yea, this is a big deal.  We use this daily for our dev team and they've been inconsolable since the outage.  I dream of a day when anything workrooms related is communicated on any channel to the people who leverage it in meaningful ways.  This feels like a rug being pulled out from under a person and after losing the whiteboard!?  It's too much. 😔😭

5 Replies

  • Balo.Fuentes's avatar
    Balo.Fuentes
    Explorer
    6 months ago

    Same here!
    I also tried joining today after almost a year because I’m organizing our very first team meeting — and of course, now it won’t let me in. Typical timing, right? 😅
    I hope it’s just a temporary bug. I’ll keep an eye on this thread in case anyone finds a fix.

  • user_432498870163863's avatar
    user_432498870163863
    Honored Guest
    5 months ago

    We're also in the same situation and really struggling.
    We need it for student classes!
    We'll wait one more day for the repairs.

  • Shmapps's avatar
    Shmapps
    Honored Guest
    5 months ago

    Yea, this is a big deal.  We use this daily for our dev team and they've been inconsolable since the outage.  I dream of a day when anything workrooms related is communicated on any channel to the people who leverage it in meaningful ways.  This feels like a rug being pulled out from under a person and after losing the whiteboard!?  It's too much. 😔😭

  • Vyacheslav.Ve's avatar
    Vyacheslav.Ve
    Honored Guest
    5 months ago

    Same. We were using it for 3 years and this is first time we can’t even join. Please, fix it!

  • hopkinson's avatar
    hopkinson
    Honored Guest
    5 months ago

    Same. It's so weird. Are there other alternatives we can download?