Forum Discussion

Imgartn's avatar
Imgartn
Expert Protege
1 month ago

Cannot redeem cross buy games after winter app overhaul (no support resolution since February)

Hello, I'm primarily a PCVR user and got two titles to get with cross buy ("Shadow Point" and "Raccoon Lagoon"). Tried getting them with cross buy from Link app and getting "Purchase Failed / Err...
PCVR
steve_40's avatar
steve_40
Honored Visionary
1 month ago

Cross buying seems to be broken for about 20% of games. I also have Raccoon Lagoon and Shadow Point and can only redeem the standalone versions but not the PCVR versions.

Support doesn't know how to fix it.

On the plus side, several games that I didn't think were cross-buy turned out to be.

Crossbuy doesn’t work | Meta Community Forums - 1359878

EDIT (24 APR 2026): IT'S FIXED. I CAN DOWNLOAD ALL MY CROSS-BUY GAMES NOW.