Can't add a second user to my Oculus Quest 2

Hey Playjamin! We definitely want for you to be able to play your games and access all the features of your headset, and we're here to help! 

From what you're saying, it sounds like the root cause of this is that your headset hasn't been paired since updating to a Meta account. Have you been able to put in your code from your headset to http://www.meta.com/device? Once you do that while logged in to your account, it should pair, and then you should be able to do everything and get into your games! 

Let us know if that works, or if you need any help along the way. If you get any error messages while trying to do that, send us a screenshot so we can figure out what's happening!

Hey everyone! Just wanted to jump in here and report that I'll be locking this thread since it is pretty old now, which means it could have a different root cause than the original post back in 2022. 

If you're still running into this, I highly recommend starting a new thread in the Get Help boards, or reaching out to MetaStoreHelp through PM where they can take a look into some options. 

Thanks!