Forum Discussion

Knilk_'s avatar
Knilk_
Honored Guest
2 months ago

Can't complete setup after factory reset, headset now unusable

I have a Meta Quest 1. I recently got some new headphones and wanted to use them with my headset. Previously I had been using wireless ones, but these new ones I wanted to use wired for sound quality...
factory reset
Headset
Meta Quest
MetaStoreHelp's avatar
MetaStoreHelp
Community Manager
2 months ago

Hi Knilk_, 

Can you let us know if this is happening on any other apps/games or just this specific one? Did the factory reset fix your issue with the sound? We will be happy to help you troubleshoot further if not, please just let us know.