I factory reset my quest 2 due to some password issues then when I want to finish configuring the headset with the app it just don't detect the headset but the app thinks it's still linked but the website doesn't
Hi Loucookie​ 🙂
There's a post saying to turn off the Quest and put it away from you, so the app won't detect it as a nearby device immediately..... maybe it's worth a try.
Look here:
Hi there, and thank you for bringing this to our attention.
Have you been able to successfully change your password? As well as this, can you please let us know which error you are getting when you try to link the headset to the account.
"Unable to pair your headset." "Please try again. If you are still experiencing problems, you may need to restore your headset to its factory settings."
Hi again, and thank you for your reply!
Did you complete the factory reset?
Yes and still nothing
Hi there Loucookie, thank you for your reply.
In this case, please contact us via DM to have a further look into this for you. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us!
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We hope to hear from you soon!
Hi Loucookie​ 🙂
There's a post saying to turn off the Quest and put it away from you, so the app won't detect it as a nearby device immediately..... maybe it's worth a try.
Look here:
