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WENDERRSS's avatar
WENDERRSS
Honored Guest
1 month ago

Can`t connect Meta quest 2 AIR LINK

Hello, today i wanna to play VR but in my Meta quest 2 i see "My computer" Not connected and i see the same thing in meta quest link so i unconnected my

meta quest 2 and when i try to connect back i click Devices-Add headset i see Choose how to connect i press continue and i got kicked to ocolus store and nothing happened. Pls help

7 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hi WENDERRSS,

     

    Thanks for contacting us.

     

    We understand you've having issues connecting your Quest 2 to Air Link and we'd like to help.

     

    Have you tried restarting  both the headset and your PC? Sometimes a simple restart can fix these issues.

     

    Next, toggle Air Link off and on in the headset settings, and ensure both devices are on the same Wi-Fi network.

     

    If the issue persists, disable antivirus software if applicable as this may block the connection, try repairing or reinstalling the Oculus PC app, and check for pending Windows updates and Quest updates.

     

    If you're still having the same issue after completing these steps, please let us know.

     


     

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager

        Thanks for your reply, please send us a private message for further assistance:

         

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  • Hi WENDERRSS​ 🙂

    I'm not sure, if this is relevant but..... you say you want to connect a Quest 2, but your screenshot shows the Quest 3s.🤔

    • WENDERRSS's avatar
      WENDERRSS
      Honored Guest

      i know but i only have quest 2 so i not understand why i see quest 3s 

      • Choleni's avatar
        Choleni
        MVP

        WENDERRSS​  I guess, you selected Q 3s when adding a headset to the pc link app??

        As I said ..... I don't know if this is even important, just something I've noticed.🤷‍♀️