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Sykxes's avatar
Sykxes
Honored Guest
15 days ago

Can't install Oculus Link on PC

I cannot install Oculus Link app on my PC, I have tried disabling the firewall and virus protection, still does not work

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hello Sykxes, 

     

    We understand that you may need some additional help installing the Meta Quest Link app on your computer, so we’d like to share some troubleshooting steps that could assist you in completing the installation.

     

    First, please ensure that the computer you’re using meets the requirements for the Meta Quest Link app. Once you’ve confirmed that everything is in order, try the following steps:

    • If the installer freezes or the progress bar gets stuck, disconnect your PC from the internet and then reconnect while the installer is still running.
    • Manually uninstall the Meta Quest Link app, then download and install it again.
    • Make sure your Link cable or headset is not plugged in during installation.
    • Try installing the app under a different Windows user account.
    • If possible, attempt the installation on another PC to see if the issue is specific to your device

    Should the problem persist, please reach out to us via a private message so we can look into this further with you. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

  • steve_40's avatar
    steve_40
    Expert Trustee

    I cannot install Oculus Link app on my PC, I have tried disabling the firewall and virus protection, still does not work

    OK 🤷‍♂️.