Forum Discussion

Deaves2000's avatar
Deaves2000
Honored Guest
4 months ago

Can't login to Instagram

When I try to log into our Instagram account. When I try to login they send a code to the email address the account is registered to, which I imput. 

It then asks me to input a 2FA code but can't assess the 2FA 

So I try another way and asks for back up code, which we don't have  

I then go to account recovery and I don't have photo of myself in the account 

How do I access my account, or get help from Instagram or meta? 

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hello Deaves2000!

    Thank you for sharing your experience with Instagram 2FA, we appreciate you are eager to access your account!

    Here our community forums are for accessing information and support regarding all your Meta Quest needs, unfortunately we are unable to access Instagram accounts or troubleshoot for them.

    Due to this, we kindly ask that you follow this link to the Instagram Help Center and gain the support required to access your account.

    Thank you very much!