Forum Discussion

gsternbe's avatar
gsternbe
Explorer
3 years ago
Solved

Can't login to Meta Quest/Oculus Mobile App

Recently tried to link a new controller to my Quest 2. Oculus on phone (which has been updated to 'Meta Quest' refuses to login. I can loginto the Meta Quest site on the laptop - just not the app. I'...
Access and Login
Meta Quest 2
Mobile app
Pairing
  • gsternbe's avatar
    gsternbe
    3 years ago

    For anyone who reads this looking for a solution. The Support Team suggested I clear out the bluetooth cache and restart the app. Doing that let me login again.

delos.boyz8911406's avatar
delos.boyz8911406
Explorer
3 years ago

Hey I don’t know how to disconnect my oculus quest account from my phone and I already deleted the app

MetaStoreHelp's avatar
MetaStoreHelp
Community Manager
3 years ago

Howdy there, @delos.boyz8911406! Not to worry, you're in good hands, and we'd be pleased to assist you. Showing you on how to disconnect your headset from your account via the app, you should be able to view the menu in the bottom right corner, which will take you to a page where you can see the sign-out option. Please keep us updated on how things proceed so we can assess if any more actions are necessary!