Forum Discussion

bobdog945's avatar
bobdog945
Honored Guest
6 months ago

Card redeeming

Bought my son a gift card for shinny rocks for gorilla tag. His mom redeemed then to her account since he has a kids account. Can't figure out how to get the redeemed shinny rocks to his account. 

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    5 months ago

    Hi there,

     

    We understand you are encountering gift card issues. For us to further investigate, we would like to encourage you to reach out to us through private messages:

     

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    We hope to hear from you soon!