Forum Discussion

Ella_Haseldine's avatar
4 months ago

Change currency

Hi so I was given some Quest cash as some compensation from meta but they gave it me in dollars when my currency is in pounds and it expires in 15 days how do I change it into pounds before it expires?

11 Replies

  • Maccyb123's avatar
    Maccyb123
    Expert Trustee

    It doesn't matter Ella, you can spend the dollars. It's accepted by credit cards anyway. I'm in Türkiye at the moment and I buy everything in USD. Enjoy spending your cash ! 

  • Hi Ella_Haseldine​ 🙂

    You can't change the currency in the wallet, but wallet currency and shop currency must match.

    What you have to do is using vpn from a country that uses Dollar or from  an unsupported country(their shops are always in Dollars), so the price in your shop is shown in Dollar.

    • Maccyb123's avatar
      Maccyb123
      Expert Trustee

      Good plan ! I only have the dollar choice in Turkey but if I pick it with VPN it shows the currency of the other country only if it is a supported country. I've never tried to spend quest cash in anything other than dollars. It's interesting that a supported country like the UK doesn't show the cash amount in sterling. 

      • Choleni's avatar
        Choleni
        MVP

        Maccyb123​  actually it should be shown in Pounds.

        I don't know why Meta gave her quest cash in Dollar....maybe she was in an unsupported country at that time?

        If I would travel to Turkey and log me in the app while I'm there, my store would change from Euro to Dollar. If I would get quest cash at that point it would be in Dollar. When I were back in Germany my store would be Euro again, but my Quest cash remains Dollar.

    • Ella_Haseldine's avatar
      Ella_Haseldine
      Explorer

      Alr thank you do you know how to change the VPN I’ve never done it before and it is legal isn’t?

      • Choleni's avatar
        Choleni
        MVP

        Ella_Haseldine​  vpn is absoluty legal.

        Just google for a program. There are a lot that can be used for free for a certain time.

        Maybe even your antivirus progarm offers you the option to use vpn😉

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey Ella_Haseldine

     

    We couldn't help but notice your post about having store credit applied to your account in the wrong currency - and we'd love to correct this for you!

     

    If you could please send us a DM, so that we can collect some details and look into this further. 

     

    To send us a DM please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! 

     

    Please remember, you must be signed into the community first to send us a private message.

     

    Hope to hear from you soon, Ella!