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Mominat0r's avatar
Mominat0r
Explorer
21 days ago

Changing primary user

I bought my husband a Quest 2 back when they first came out. He’s a gamer and I thought he would love it. Unfortunately, every game he tried made gave him terrible motion sickness. I loved it, so it became mine. We had set up the headset under his Facebook account—this was back when you could only have one user—so I initially played as him until there was an update that allowed you to add more users. Prior to that update, I had purchased a number of games and expansion packs that are all under his account and many are not shareable (like the Beat saber song packs). So I’ve been going back and forth between his and my accounts to play certain games. Now there’s been an update that makes you first log into the primary user’s account before you can play on any other accounts. This has (at least on my headset) been very glitchy and it sometimes takes five or six tries to get into the secondary account. All of the solutions I’ve read online say to factory reset the headset and change the primary user but I need to keep his account on there for the things I bought prior to the multi-user update. 
So I guess my question is: Is there a way to merge the accounts? Or is there an easier way to change the primary user without having to re-download all of my apps? (I had to do that once after an update that went wrong and it took FOREVER to complete.) Any advice would be appreciated. Thank you!

3 Replies

  • Hi Mominat0r​ 🙂

    Mominat0r wrote:

    Is there a way to merge the accounts?

    I don't think so, but you might talk to support, if there is any option to do that.

    You can do that HERE

    Mominat0r wrote:

    Or is there an easier way to change the primary user

    No, a factory reset is the only way to change the admin account of the headset.

    If you change it to your account, you won't be able to share any of the apps from your husbands account, because only the primary user can share apps....I just let you know, in case that's important to you.

    Mominat0r wrote:

    Now there’s been an update that makes you first log into the primary user’s account before you can play on any other accounts.

    What version do you have?  I'm on v83 can select which profile I want use from begin.

    But I'm on Quest 3 and more important...... I don't log out from the headset, maybe that's the reason, why just can pick which profile I want?🤔

     

  • Maccyb123's avatar
    Maccyb123
    Expert Trustee

    Choleni is correct. However, my practical advice......Just use hubby's account. Don't try to fix what's not broken. My wife uses mine sometimes and it's not a problem. When it comes to the Quest, better to keep it simple 😁 Happy New Year!! 

  • Ok. That’s what I thought but I was hoping there was a simple fix that I may have missed. If that’s how we have to keep it, I’m fine with that. 
    Thank you for the advice! Happy new year to you as well! 🙂