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Justscience's avatar
Justscience
Honored Guest
17 days ago

CURRENCY PROBLEM

I CANT CHANGE MY CURRENCY SO I CANT SPEND MY QUEST CASH MONEY HOW CAN I DO NOW TO USE IT 

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hi Justscience,


    There are several factors that determine the currency in which a your transactions will be processed and completed. Your location will be one of the most important factors, which is determined by the Meta headset or web browser through your IP address.

     

    Important Notes:

    Use of VPN's can result in errors or other issues when making purchases.
    AMEX cards will always be charged in USD.
     

    Digital Purchases
    Payment methods will be charged based on the IP address of the device.

     

    Below is a table of some known store currencies:
    Currency             Location
    USD ($) United States, New Zealand, Iceland, Sweden, Poland, Finland, Norway, Switzerland,

     

                                 Rest of the World
    CAD (C$) Canada
    EUR (€) All Euro-using countries*
    GBP (£) United Kingdom
    AUD (A$) Australia
    JPY (¥) Japan
    KRW (₩) South Korea

     

    EU countries that do not use the euro will default to USD as currency in Meta Store.

     

    If you are still needing some assistance, please let us know! 

  • Hi Justscience​ 🙂

    You have to use vpn, set to a country which uses the currency in your wallet. Your store will now show the prices in the currency you need and you are able to buy games.