Dell Pro Max 14” with RTX Pro 2000 (Blackwell) Not compatible?

Just ignore the warning, as long as Link seems to be working. Link doesn't recognise newer graphics cards and gives a false warning.

Hey there Whereskunaldo,

We've just come across your post regarding the incompatibility notifications you are receiving in the Meta Quest Link app when connecting your Meta Quest headset with your new laptop. We want you to have the best possible VR experience and know how this can negatively impact it.

Please attempt a manually uninstall and reinstall of the Meta Quest Link app. To do so, please follow these steps:

1. Disconnect the Link cable from the computer.

2. Disconnect your computer from the internet.

3. Backup any necessary content.

4. Reboot your computer into Safe Mode.

5. Uninstall the Meta Quest Link app using the Control Panel.

6. Delete all Oculus folders from the folder C:\Program Files.

Remove any Oculus folders from the following locations:

• C:\Users\YourUserProfile\AppData
• C:\Users\YourUserProfile\AppData\Local
• C:\Users\YourUserProfile\AppData\LocalLow
• C:\Users\YourUserProfile\AppData\Roaming
• C:\OculusSetup-DownloadCache

Note: The AppData folder is usually hidden. Use these steps to access AppData.

- Press Windows key + R to launch the Run dialog window.

- Type %AppData% in the Run box and click OK or press Enter.

- File Explorer will launch to the AppData\Roaming subfolder.

- Click AppData in the File Explorer address bar to show all three subfolders in the AppData location.

7. Restart your computer in normal mode.

8. Reconnect your computer to the internet.

9. Install the Meta Quest Link app again using the setup tool from our website.

10. Reconnect the Link cable and re-test the headset

Also, please clarify if you are experiencing any issue or if you are just receiving the notifications. Should the suggested steps not resolve your notification issue, then please send us a private message by selecting our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

We wish you a continued great time in VR!

The Dell Pro Max 14” with RTX Pro 2000 (Blackwell) may face compatibility issues depending on driver support and the applications you’re trying to run. Since Blackwell GPUs are still new, some software might not yet be fully optimized, which can cause glitches or limited performance. Always check for the latest BIOS and driver updates from Dell and NVIDIA. It’s a bit like checking the Seven brew Menu before ordering — making sure everything you want is available and supported ensures a smoother experience.

Hi again Whereskunaldo,

We just wanted to check in with you and inquire if you are still needing assistance, regarding the incompatibility notifications you receive on your new laptop when attempting to dive into PCVR. If so, then please send us a private message, as we'd be more than happy to help.

Looking forward to hearing from you! 

Hi all, still have the same errors within the Meta Quest Link App. I’ve installed the latest Dell and Nvidia drivers.

also experiences look very choppy even when using thunderbolt 4 or 5 cables. So think this could indeed be GPU and Drivers related issues.

the computer and gpu came out 4-5 months ago.

any chance of optimizations coming out soon? A consumer laptop from 2 years ago runs experiences smoother than my laptop. I get it’s a pro not consumer RTX GPU but figure this should be running smooth like butter regardless.

MetaStoreHelp​mr.simon.238701​