Endless restart quest 2
Hi, when I launch my quest 2 it comes up with a load of error messages saying multiple things are not responding and before I'm able to do anything restarts and keeps looping over and over. Has anyone else had this problem or know how to fix it.
Hey there BenblackburnYT! Being able to startup your device with no issues should be the standard and we want to help you figure out what's going on with your device. Try removing any unsupported third-party accessories that may affect boot. We also want you to check and make sure there is sufficient battery. Let the device charge for 2 hours, checking to make sure the LED is green and not red. If it's red, it may indicate signs of a battery or charging issue. We look forward to your reply!
Hello again BenblackburnYT! We just wanted to circle back around to see if you still needed assistance. If so, please reach out at any time.
I just ended up doing a factory reset and it works perfectly again. Thank you though!
That is great news! We are happy to hear that it works now!
If anything else comes up in the future, please don't hesitate to reach out!
turn off the headset if its not already then hold the power and volume down button until the boot screen appears then use the volume buttons to navigate and select factory reset and then it will just ask you to confirm you want to reset and then you are set
