Error Occurred: Generate new device code
I went to play an online game a few days ago, and it kicked me out telling me to go make a meta account. i do all the steps to make on, and then it tells me to go to www.meta.com/device to put in the code it prompted me with. I put in the code, and it said an error occurred, Generate new device code. Now i tried again a few days later, after that error happening many many times, and now it says the account I'm using does not match my purchases and stuff on my oculus account, saying I'm using a different account, BUT IM NOT. i really need help because I can't play any games.
Some users are still experiencing an issue with their device code not working, however, a lot of them have been able to resolve it by following a few steps I'll outline below:
1. Make sure you are trying to set up the device with the same account you're logged into on the app (we need to make sure your device is listed on the correct account). You can check this by going here: https://secure.oculus.com/my/devices
2. You can go to this site if you need to log out: auth.meta.com/settings
3. Then you can log in with the correct account, or start over using a different login by factoring resetting your headset
Hopefully that helps!
