Forum Discussion

PTGGamer7114AB's avatar
3 years ago
Solved

Error Occurred: Generate new device code

I went to play an online game a few days ago, and it kicked me out telling me to go make a meta account. i do all the steps to make on, and then it tells me to go to www.meta.com/device to put in the...
  • biscuitsngravyy's avatar
    biscuitsngravyy
    3 years ago

    Some users are still experiencing an issue with their device code not working, however, a lot of them have been able to resolve it by following a few steps I'll outline below:

     

    1. Make sure you are trying to set up the device with the same account you're logged into on the app (we need to make sure your device is listed on the correct account). You can check this by going here: https://secure.oculus.com/my/devices

    2. You can go to this site if you need to log out: auth.meta.com/settings

    3. Then you can log in with the correct account, or start over using a different login by factoring resetting your headset

     

    Hopefully that helps!