Forum Discussion

NeoMetrix's avatar
NeoMetrix
Explorer
6 months ago

Error while creating Child account

I am trying to create an account for my 10yr old that is supervised by me. I went through the instruction, got past birthday and but can't get past "Use data to further personalize your child’s exper...
Meta Account
Meta Quest 2
MetaStoreHelp's avatar
MetaStoreHelp
Community Manager
6 months ago

Hey NeoMetrix,

 

Sound like you're having a real challenge, not the experience we want for our customers. In order to help you fix this issue we will need you to give us a PM as we will need to gather personal information and we want to protect your privacy.

 

Thanks for reaching out.

NeoMetrix's avatar
NeoMetrix
Explorer
6 months ago

Thank you for your response. Are you able to direct me to how I can PM? Thanks.

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    6 months ago

    Hey NeoMetrix,

     

    Please select our name to get to our profile page, or click here:  Next, click "Send a Message" to privately message us! 

     

    Please remember, you must be signed into the community first to send us a private message.

     

    Thanks.