Hey there,
We saw your post and wanted to lend a hand!
Experiencing issues where a factory reset doesn't work properly can be far from ideal, especially when you've been looking forward to enjoying your favorite games after a hard day. We would love to provide you with the assistance needed to get back into the Metaverse and enjoy it how it was intended for. We will provide troubleshooting steps for you to follow below:
- Press and hold the power button for at least 30 seconds.
- Wait 30 seconds.
- If your headset doesn't automatically turn back on, press the power button until your headset has turned back on.
If the above troubleshooting steps haven't worked we recommended getting in touch with us privately so we can gather a bit of information to provide you with a tailored solution! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.
Next, click "Send a Message" to privately message us!
Please remember, you must be signed into the community first to send us a private message.
We hope to hear from you soon!