factory reset the headset manually and it won’t let me remove it from the app

i used the power and volume button on the quest to factory reset it due to frequent glitching, however now i cannot remove it from my meta app profile because it won’t let me access settings to disconnect it from the profile. in order to access the newly factory reset headset i need to put in the log in code and connect it to the app but it says it’s still there so i can’t reconnect it