Forum Discussion

Johnsmithyoyo's avatar
Johnsmithyoyo
Honored Guest
3 years ago

Forgot Email Used to login

Good Evening,

My daughter got a Oculus and has forgotten the email that was used to sign into it.  She has purchased a few games so we are trying to figure out how we can find what email was used.  We have tried a 'Forget Password' on every email she or her mom thinks it would be and it says they are not recognized.  I created a dummy account just to get into the forums.  Please can someone tell us how we can find what email was used?

31 Replies

  • Hey there, Johnsmithyoyo. Thank you for reaching out and bringing your email issues to our attention. We completely understand how discouraging it can be when you run into password kryptonite. Not to worry, we will help you get this straightened out so your family can get back to gaming post haste.

     

    To see exactly what the email could be, can you please select our name to get to our profile page, or click here: Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're looking forward to your reply.

      • MetaQuestSupport's avatar
        MetaQuestSupport
        Community Manager

        Hey there, @khalifa.from.uae! We would love to look into this together. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

    • nuggies.473029's avatar
      nuggies.473029
      Honored Guest

      Pls meta I lost my meta account I really want it back because I had lots of games but all I remember was that my name was cabbage. Somthing

      • MetaQuestSupport's avatar
        MetaQuestSupport
        Community Manager

        Hey nuggies.473029,

        We understand how important it is to regain access to an account that holds all your favorite games. Could you please reach out to us via private message so we can securely collect some sensitive account information?

        Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

         

        We're here to help you get back to gaming as soon as possible!

    • rpm3o's avatar
      rpm3o
      Honored Guest

      I don't see a "Send a Message" on the page.  How do I send you a private message?

      • There should be a big blue button, similar the "reply" button here.

        Looks like that

    • Anonymous's avatar
      Anonymous

      I can help just go to auth.meta.com then hit forgot email and then see what happens 

  • me too please help asap, i purchased a couple games and need a hand logging back in to the account 

  • Yo please i need help as well i forgot what email i used to log in so im kinda needing help i also dont remember the password either 

    • MetaQuestSupport's avatar
      MetaQuestSupport
      Community Manager

      Hello,

       

      Thank you for bringing this issue to our attention.

       

      We understand the situation and would be more than happy to help.

       

      Please do not hesitate to contact us privately, our team will do its best to guide you towards the best solution.

       

      Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

       

      Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

  • I'm having the same problem I have an Oculus account that I spent a lot of money on but I don't know the email or password 

     

    • MetaQuestSupport's avatar
      MetaQuestSupport
      Community Manager

      Hi there!

       

      We see you've been having issues with your account, and we're here to help. Thank you for sending us a private message.

      We'll get back to you as soon as possible.