Forum Discussion

Johnsmithyoyo's avatar
Johnsmithyoyo
Honored Guest
3 years ago

Forgot Email Used to login

Good Evening,

My daughter got a Oculus and has forgotten the email that was used to sign into it.  She has purchased a few games so we are trying to figure out how we can find what email was used.  We have tried a 'Forget Password' on every email she or her mom thinks it would be and it says they are not recognized.  I created a dummy account just to get into the forums.  Please can someone tell us how we can find what email was used?

31 Replies

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager

      Hi there!

       

      We see you've been having issues with your account, and we're here to help. Thank you for sending us a private message.

      We'll get back to you as soon as possible.

       

  • I'm having the same problem I have an Oculus account that I spent a lot of money on but I don't know the email or password 

     

  • Sleepy110's avatar
    Sleepy110
    Honored Guest

    Yo please i need help as well i forgot what email i used to log in so im kinda needing help i also dont remember the password either 

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager

      Hello,

       

      Thank you for bringing this issue to our attention.

       

      We understand the situation and would be more than happy to help.

       

      Please do not hesitate to contact us privately, our team will do its best to guide you towards the best solution.

       

      Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

       

      Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

  • me too please help asap, i purchased a couple games and need a hand logging back in to the account 

    • Anonymous's avatar
      Anonymous

      I can help just go to auth.meta.com then hit forgot email and then see what happens 

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there, Johnsmithyoyo. Thank you for reaching out and bringing your email issues to our attention. We completely understand how discouraging it can be when you run into password kryptonite. Not to worry, we will help you get this straightened out so your family can get back to gaming post haste.

     

    To see exactly what the email could be, can you please select our name to get to our profile page, or click here: Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're looking forward to your reply.

    • jello.40620's avatar
      jello.40620
      Honored Guest

      Please me to I need help getting the email that’s connected to my other account 

    • SpoiledEg's avatar
      SpoiledEg
      Honored Guest

      My son got a Oculus and has forgotten the email that was used to sign into it.  He has purchased games so we are trying to figure out how we can find what email was used.  We have tried a 'Forget Password' on every email we thought it would be and it says they are not recognized.  I thought it was this account but it’s not the correct username. Please can someone tell us how we can find what email was used?

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager

        Hi Soarbizil

         

        We can see you are having trouble remembering your login details for your Meta Account. We would like to invite you to our private DM to look into this further.

         

        Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! 

         

        Please remember, you must be signed into the community first to send us a private message.

         

        We look forward to your reply!