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gqx.2025's avatar
gqx.2025
Honored Guest
2 months ago

Forgot Which 2FA App I was using

Not %100 sure but I was using Authy(saw some post on reddit about quest 3) but for some reason it didn't recognize my phone number and treated like a new account now i am logged in to my quest 3 but can't login to app on phone or website without 2fa code and cant disable it any help?

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hello gqx.2025,

     

    We see that you're having some trouble getting back into your account due to issues with two-step verification, and we’d be more than happy to help!

     

    To assist you further, we’ll need to ask for a few personal details related to your account. For your privacy and security, we’d like to continue this conversation via private message.

     

    Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!  

     

  • gQx's avatar
    gQx
    Honored Guest

    thank you guys I'm back to my main account it's solved