Game purchased but no received
I currently have 4 of my children under my main account so that I can monitor their stuff and gift them games. I have purchased among us 3d for all of them however only one child is unable to access...
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that’s the error given when I attempt to gift the game again. I’ve purchased it for her before, but she’s never been able to download it.
How old is your child? This game is not recommended for children under 15 in my country (Australia), so maybe you can't gift it due to an age restriction in your country or the app approval setting in the Family Center app?
Also, I think Among Us has voice chat, so make sure you are not blocking multiplayer apps that use voice in Family Center.
The other thing would be to make sure you are logged in to your correct country/region in the Meta Store page.
I’ve already approved the game via my parental account, and have gifted it to my other children through the exact same account…it’s only this one kid that doesn’t seem to receive the game, like I said I’ve already purchased it as a gift for her before…it just never seemed to register on her account
Have you tried contacting official support? The "chat with customer support" option should get you in touch with a live person.
I’ll have to give that a go thanks, I did some searching and it said after a month of not claiming it should auto-refund or something since the game wasn’t actually accessed but so far it’s been2 and I’m still stuck trying to figure it out