Get Fixed
I'M MAD OMGGGGGG
Forum Discussion
21 Replies
Hey there Stonurdx!
We see that you're having problems logging into your account, we know how frustrating this is, we'd like to help you out so that you can get back into enjoying the virtual world!
Please send us a private message so that we can investigate this together. You can send us a message by selecting our name to get to our profile page, or by clicking here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Thank you and we look forward to hearing from you!
It looks like the email address section is asking for a work/business email account, not a personal account. Maybe enter your personal email in the first field, where it is asking for a serial number OR order number OR email address?
Its a personal mailbox, I just choosed outlook. I expet business mail to have more domain name behind the @. (outlook.something.fr)
Currently Meta have a really hard time with this issue. I may not be the only one to feel an absurdity situation...
Hey, I've just noticed that the serial number on my Quest 3 packaging box is different from the serial number shown in the Meta Horizon app on my phone. The number on the arm of my headset matches the one in the phone app though. Maybe try the number on the original packaging box if you still have it.
I used the the serial number on the headset, and tested with all possibility with
O and 0
So the headset is unusable as its owned by an organization, I am returning it to the seller, I will ask for a correct replacement hoping that NOT all sold headset are like SO.😡😡😡
No, of course not all are like that.
I'm sorry that you had such bad start and wish you nothing than fun with your new Quest👍🙂
