Solved
Gift recipient did not claim it, over 30 days have passed and no automatic refund was issued
Hello,
On June 3rd I sent a gift to a friend and they didn't claim it within the 30 days. It's been several months and not refund was issued. Is it possible to issue a new code? If not, then a refund needs to be processed soon.
Thank you
Hi S3lece​ 🙂
Have you already reached out to support about the missing refund?
If not, it's probably the best you can do.
You can do that via email, chat or WhatsApp here:or by sending a PM MetaStoreHelp​ here in the forum. Click om their name, then click the "message" button.
