Gifting and help centre help please
Hi, I am having a couple of different issues. My son requested to purchase Nugs on a game from his child account, I approved it and tried to purchase it on my parent account, the first time it let me...
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Hi louise3589ā š
You'd probably put in the wrong serial number, it has to be the one from the box, not from the headset itself. You should find this number under the link below...... normally.
https://www.meta.com/my/devices/
The other option:
You can contact Meta support via email, chat or WhatsApp HERE
It's a direct link, no serial number needed š
Thank you, I'll try the WhatsApp š