Forum Discussion
Choleni
2 months agoMVP
Hi louise3589ā š
You'd probably put in the wrong serial number, it has to be the one from the box, not from the headset itself. You should find this number under the link below...... normally.
https://www.meta.com/my/devices/
The other option:
You can contact Meta support via email, chat or WhatsApp HERE
It's a direct link, no serial number needed š
louise3589
2 months agoHonored Guest
Thank you, I'll try the WhatsApp š