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TheFrontMan2099's avatar
TheFrontMan2099
Honored Guest
4 months ago

Gorilla Tag Cardboard Hero Bundle not showing up

Hi, I just purchased a new Quest 3s from Amazon to get the exclusive Gorilla Tag Cardboard Hero Bundle. (I copied the offer below.) The bundle is not showing up in game, nor did I receive any email/msg/notification regarding it like it states below. I’ve tried a factory reset as well, as that is what others recommended on Reddit, to no avail. I’ve checked the available bundles in the store and it does not appear there either. Please help!


“Gorilla Tag Offer: Offer valid July 8, 2025 (12:00 am PST) – September 30, 2025 (11:59 pm PST), with the purchase of a new Meta Quest 3S (128GB only) (“Qualifying Product”) at www.amazon.com only, while supplies last. Meta account required ("Account") . To receive offer item, Qualifying Product must be first activated between July 8, 2025 (12:00 am PST) – September 30, 2025 (11:59 pm PST) (“Activation”). Upon Activation, you will receive a notification message via email, in your mobile app, and in VR with a link to redeem the offer item from the Meta Horizon Store. There are no redemption codes in connection with this Offer. Offer item must be redeemed by September 30, 2025 (11:59 pm PST).“

bundle redemption
Gorilla Tag
Meta Quest 3

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    4 months ago

    Hey there,

     

    We would love to take a closer look at your situation and help you get the Gorilla Tag bundle properly on your account. As we would need to collect some details tied to your account, Please do not hesitate to contact us directly either via PM or the following link- Meta Quest Support.