My quest 3 headset has just gone black and there is hissing noise but no lights or picture what is happening?

Zombiikira The latest version is not v85. The latest version is v2.1. Meta changed the numbering system. Follow the steps in the video that Choleni posted. It might work for you.

Zombiikira YOUR headset is on v85. The lates version is 2.1........the roll out of v2.1 started almost 2 weeks ago, you just haven't received that update yet. I'm already on that version.😉 I don't say, updating to that version will solve your problem...... but I think it's worth to give it a shot.

Zombiikira Week of 23 February 2026 Meta Quest version 2.1 release notes

Zombiikira everything goes black and the oculus completely disconnects from meta horizon link The issue you describe seems to be a problem with the Meta Horizon Link PC app and has nothing to do with the Quest operating system or user interface software. It's a completely different issue than the OP. See these threads: VR screen is grey after 5 ish minutes of use on quest link | Meta Community Forums - 1368350 Link needing PC restart to reconnect | Meta Community Forums - 1368753 Irregular Disconnect-Reconnect issue when using cable | Meta Community Forums - 1368736 This problem seems to be possibly caused by a recent update to the Meta Horizon Link PC app OR the last two NVIDIA driver updates, in which case, updating your headset software will not fix the problem. Meta are still investigating this issue. In addition, the "weird static block at the bottom of the oculus" that you describe (assuming you are still talking about Link or AirLink) is a well-known issue caused by Sliced Encoding. To fix that: Use the Oculus Debug Tool to disable Sliced Encoding. A recent update seems to have re-enabled this setting even though it may have previously been disabled. Note: if you don't have an "oculus" folder, I think newer installations call the folder "meta horizon" or something similar.

Great tip ! Thank you !I didn't had any problems, but wanted to upgrade to v2.1 for testing.Worked like i charm :-)Do you know, if downgrading is possible via adb sideload as well ?From what i've heard, version v83 had the Navigator and i wanted to see how this looks like. (I've never received v83, i officially jumped directly to v85)

Headset has just gone Black | Meta Community Forums

28 Replies

steve_40
Honored Visionary
1 month ago
What's happening is that your headset has gone black and is hissing. If anything else happens, feel free to narrate that too.
adtbm
Protege
1 month ago
i had the same issue after one of the recent updates. i've fixed it, by updating via PC / USB-C updating:
https://www.meta.com/de-de/help/quest/software_update/
Zombiikira
Explorer
1 month ago
My headset and my partners headset have just done the same thing, everything goes black and the oculus completely disconnects from meta horizon link. Seems to be since the recent updates that its started happening. Were currently on v85.
- Gear100
  Honored Guest
  1 month ago
  It just feels like we are being taken for a ride, the support site is discusting as meta hides from you when you need their help, I can't even use a different browser to log into my account as it thinks you are just trying to create a new one. I am too woried now that if I make any purchases with meta and I need assistance they will be no where to be found. As far as I am concerned I have just bought an overpriced android device. NEVER AGAIN with meta.
- Choleni
  MVP
  1 month ago
  Hi Zombiikira 🙂
  
  You can try to update it to v2.1, following the steps in the video.
  
  Gear100 you can try that too and see if that helps.
  
  For contacting Meta support via email, chat or WhatsApp go HERE
  - Zombiikira
    Explorer
    1 month ago
    The latest update is v85 so dont think this would work

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Headset has just gone Black

28 Replies

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