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MTAniceto821's avatar
MTAniceto821
Honored Guest
14 days ago

Headset won’t factory reset and shows no command

I went to play on my meta quest 2 and was stuck on the loading icon I tried factory reseting but wouldn’t work and showed the no command and I followed tips and tricks but wouldn’t still get stuck on...
Maccyb123's avatar
Maccyb123
Expert Consultant
14 days ago

 

Factory reset is always possible.

To reset your Oculus Quest 2 to factory settings, follow these steps:

Method 1: Using the Headset

  1. Turn Off the Headset
    Press the power button to turn off your headset.
  2. Access Boot Screen
    Press and hold the power and volume down buttons simultaneously until the boot screen appears.
  3. Navigate to Factory Reset
    Use the volume buttons to scroll to Factory Reset and select it by pressing the power button.
  4. Confirm the Reset
    Highlight Yes using the volume buttons and press the power button to confirm.

Method 2: Using the Meta Quest App

  1. Open the App
    Launch the Meta Quest app on your smartphone.
  2. Select Your Device
    Tap on Devices in the bottom menu and choose your connected headset.
  3. Access Advanced Settings
    Tap on Advanced Settings.
  4. Initiate Factory Reset
    Select Factory Reset and confirm the action.