Forum Discussion

Zacp's avatar
Zacp
Honored Guest
6 months ago

Headsets chipset and metas bad support.

So I received my headset with no issues so I thought there were only really issues when I installed thrill of the fight 2 and it wouldn't let me load into games with the error code 106. I contacted the game developers sent them the log file and they came to the conclusion it was the headsets chipset, now we sent all the evidence from the logs and developers to meta to get a replacement and yet these ** jump from.person to person in the email asking the same question that we keep providing and then they automatically resolve the issue which isn't resolved. Never buy from meta. 

broken vr
idiot
meta 3
Meta Quest 3
meta suite
never

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    6 months ago

    Hello Zacp !

     Thanks for sharing your experience, we’re really sorry to hear about the frustration you’ve had. We’d love the chance to take a closer look and help get this sorted for you.

    If your case was automatically marked as resolved, you can reopen it by replying directly to the last email you received from us.

    To help further, please send us a private message so we can review your support case in detail. Just select our name to visit our profile, or click here: https://metaque.st/CommunitySupport. Then click “Send a Message”, just make sure you're signed into the community first.

     

    We’re here to help and appreciate your patience!