Forum Discussion

jordyn.64004's avatar
jordyn.64004
Honored Guest
1 month ago

Hello I need help

Hiii, I’m trying to download something and it says I can’t because it’s saying request cannot complete until further action on vr and I don’t know how to fix it can you help me?

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hello there, thank you for posting on our forums.

     

    We understand you are having some issues downloading an experience on your Meta device. We would recommend contacting us via DM with the steps below, so we can take a look at the account and see what could be stopping you downloading. 

     

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

     

    Next, click "Send a Message" to privately message us!

     

    Please remember, you must be signed into the community first to send us a private message.

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there, we noticed you haven't contacted us yet.

     

    If you are still experiencing the same issue, we would love to hear from you, so we can assist you further with your download issue.