HELP, CANT USE PAYMENT CARD ANYMORE
One day all my cards were deleted from my meta account. I went and bought a gift card and I still cant use that. And i cant even ad another card. Has anyone else had this problem?
Forum Discussion
3 Replies
Hi Pr3ttyC00ldud​ 🙂
This is really strange.
I've seen users having trouble adding their credit cards, but I've never heard of existing payment methods simply disappearing.😮
You should contact support.
You can do so here via email, chat, or WhatsApp.I hope this can be resolved quickly.
As Choleni says you should contact support. Having credit card data removed is very strange indeed. You should check the security of your account and if it's possible some bad actor got access to your account and password. Maybe you should consider changing the password just to be safe and then re-enter your card details. Good luck !
Hi Pr3ttyC00ldud, we came across your post and wanted to offer some assistance.
You've mentioned that you're experiencing some issues regarding payment methods. We completely understand that this is not an ideal situation and would love to get it sorted for you.
Would you mind sending us a private message so we can gather some additional information? You can contact us via our page or on the website.Hope to hear from you soon!
