Forum Discussion

ddex.347193's avatar
ddex.347193
Honored Guest
11 days ago

Help Pls overheat

My Meta quest 3 is too warm after the v81 update. What should I do? No matter what I run or play, even when I'm just in the menu, it gets warm in camera mode, and the CPU and GPU utilization are 30-40% In VR mode at home, it's 50-60%? What's wrong with the update? How can I fix it? The helmet is only a week old

4 Replies

  • Sometimes a factory reset can fix this issue. Before resetting backup games/apps/progress on the headset with cloud backup and then reset. You can then reload everything. It doesn't take long. There's a high chance it will fix the overheating. 

  • Press and hold the power button for about 20s until the headset powers off. Power the headset back on. That should fix it.

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey ddex.347193!

     

    Thanks for raising this issue to us - we'd really appreciate if you could get in touch with us privately in order for us to look further into why this might be happening, and what we can do to help.

     

    To get in touch privately, please select our name, navigate to our page and click 'Send a Message'.

     

    Until then, please power the unit off and discontinue use. We look forward to hearing from you!