My right controller is acting erratically it’s all over the place , I have tried all 3 steps unpaired calibrating etc nothing has worked and I can’t seem to get anywhere reaching support it says no linked device found then it asked try another way (serial number) that’s not working either … only had since Christmas anyone any clue?
Hi benny.275740 🙂
You must put in the serial number from the box, not from the headset.
If you don't have the box anymore, you can find the number here
In case, there is also no device associated to your account, reach out to support via email, chat or WhatsApp HERE
If I were you, I would bring back the device to where it was bought and get a new one, instead of starting the warranty process😉....but that's up to you.
