Hello Aquaerin !
Thanks for reaching out, and we’re really sorry for the trouble you’re having with the voucher transfer. It sounds like there may be a currency mismatch or account setup issue, and we’d love to take a closer look for you.
To help resolve this, please send us a private message so we can securely gather your account details and investigate further. You can do this by selecting our name to go to our profile page, or by clicking here: https://metaque.st/CommunitySupport. Then click "Send a Message". Just a quick note, you’ll need to be signed into the community to send us a private message.
We’re here to help and will do our best to get this sorted for you!