How do I change my currency
I moved countries from the United Kingdom to Ireland. I then got a euros gift card however I can no longer use the euros on the gift card because my balance is in GBP.
Forum Discussion
2 Replies
That can happen. You could temporarily use a VPN and change your location to the UK and use the money then.
Hello Orourkey11!
Thank you for creating a post, we would like to help you with this currency issue you are facing.
As you said that you moved countries, we would ask that you update your locations, because if the system thinks you are still in the UK it will keep your currency as the current one, if you update your location and the system realizes you are in Ireland it should automatically switch currency after a couple days.
We would also ask if you are aware, where the gift card might have been purchased as you will need to be in the same reign as where the card was purchased, for the gift card to be able to be redeemed in Ireland it will have to have been purchased in Ireland.
If you are still having issues or questions please contact us privately, and we would be happy to look into this further with you.
You can contact us privately, by clicking on our profile in the right top corner and selecting message, you have to be signed it to contact us privately.
We hope to hear from you soon!
