Forum Discussion

Evil_Ayn's avatar
Evil_Ayn
Honored Guest
10 months ago

How do I file an appeal I’ve been searching for soo long now I just wanna spend my money

 

6 Replies

  • 2swagi's avatar
    2swagi
    Honored Guest

    Exact same thing has been happening to me for a while! What worked for me was I ended up talking to a support agent for like 45 minutes just for him to fill out an appeal for me! Wish they had a better system for this sorta stuff.

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager

      Hello there, thank you for posting on our forums.

       

      We can see that you have a payment issue on your account and are unable to make purchases. Could you please follow the steps below to contact our team privately? They will ask for some account details and check out the issue for you. 

       

      Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

       

      Next, click "Send a Message" to privately message us!

       

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