Forum Discussion

skurt.fs's avatar
skurt.fs
Explorer
10 months ago

How to roll back one update?

Since getting v79.1027 yesterday my charging has stopped working.
I want to roll back one update.
is this possible? can it be side loaded or something?


3 Replies

  • Maccyb123's avatar
    Maccyb123
    Expert Consultant
    10 months ago

    Not sure about that, but you could try a hard reset and if that doesn't work, a factory reset maybe ? Is your update via PTC ? 

    • skurt.fs's avatar
      skurt.fs
      Explorer
      10 months ago

      Nope I'm not using the PTC. Just done a factory reset still not working unfortunately.

      • Maccyb123's avatar
        Maccyb123
        Expert Consultant
        10 months ago

        Sorry to hear that. Definitely get in contact directly with support through the community. I hope you get it fixed. Good luck .