Forum Discussion

skurt.fs's avatar
skurt.fs
Explorer
6 months ago

How to roll back one update?

Since getting v79.1027 yesterday my charging has stopped working. I want to roll back one update. is this possible? can it be side loaded or something?
Maccyb123's avatar
Maccyb123
Expert Trustee
6 months ago

Not sure about that, but you could try a hard reset and if that doesn't work, a factory reset maybe ? Is your update via PTC ? 

skurt.fs's avatar
skurt.fs
Explorer
6 months ago

Nope I'm not using the PTC. Just done a factory reset still not working unfortunately.

  • Maccyb123's avatar
    Maccyb123
    Expert Trustee
    6 months ago

    Sorry to hear that. Definitely get in contact directly with support through the community. I hope you get it fixed. Good luck .