Forum Discussion

Anonymous's avatar
Anonymous
6 months ago

I am locked out of Meta Account because of 2FA lost app and new phone number

My old account with all of my games and my Quest + Subscription is locked out due to the fact that I changed number and now Microsoft authenticator is not working correctly either... 

Please someone help me update the phone number.

Thanks, 

C Sievers

 

@metaquestsupport

1 Reply

  • Choleni's avatar
    Choleni
    MVP
    6 months ago

    Hi Anonymous ğŸ™‚

    you must talk to support to see if they can help

    Send a PM @MetaQuestSupport

    Click on their name, then click on the "send a message" button.