Forum Discussion

PIBBLE.VRFS's avatar
PIBBLE.VRFS
Honored Guest
21 days ago

I can’t buy anything on my vr due to security reasons please help

I was recently trying to buy my friend a game called virtual skate and it popped up a message saying I was unable to complete the transaction for security reasons. I would kindly ask for meta to resolve this issue. I think I have found a pattern though, every time I buy something, and then try to buy another thing maybe 2-3 days later, this message pops up. So meta, can you please give my account the ability to purchase things again, or maybe even resolve this entire issue. Thank you

Headset

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    21 days ago

    Hey there PIBBLE.VRFS, thank you for bringing this to our attention.

     

    Due to the fact that we will need to look into your account, and this would involve private details, please send us a private message and we will assist you however we can. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! 

     

    Please remember, you must be signed into the community first to send us a private message.

    We look forward to hearing from you!