Forum Discussion

DrZyiberg's avatar
DrZyiberg
Honored Guest
10 days ago

I can't buy apps

Hello, I can't buy apps because the prices are in a different currency. Previously, the prices were in US dollars.

 

16 Replies

  • steve_40's avatar
    steve_40
    Expert Consultant

    Click your headset device, Headset Settings>Change language>English(US).

    I'd think you can still buy apps even though it shows a different currency, though.

    • DrZyiberg's avatar
      DrZyiberg
      Honored Guest

      I've exchanged the language for different languages, including USA/UK English and even German. Prices remain in that currency. I haven't linked a bank card to my account. I pay with gift cards. I buy gift cards for my region in US dollars. When I pay, it says the currency is incorrect. Payment is impossible.

      • Choleni's avatar
        Choleni
        MVP

        Hi DrZyiberg​ 🙂

        You can't change the store currency in the settings, it normally shows the currency of the country you are in.

        Have you recently traveled to the UK? 

        Are you maybe using a vpn set to a UK server?

        DrZyiberg wrote:

        When I pay, it says the currency is incorrect. Payment is impossible.

        As steve_40​ said, you should be able to buy apps in a diifferent currency ...... just not if you use Quest cash in your wallet that doesn't match the store currency.